Terms & Conditions
OVERVIEW
This website is operated by Narrae. Throughout the site, the terms “we”, “us,” and “our” refer to Narrae. Narrae offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
1. General Terms
These Terms and Conditions apply to all users of the Narrae website. By accessing our site or purchasing our products, you agree to be bound by these terms.
2. Use of the Website
• Eligibility: By using this website, you confirm that you are at least 18 years of age, or you have permission from a parent or legal guardian.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
• Prohibited Use: You agree not to misuse this site for any illegal or unauthorized purpose, including but not limited to distributing viruses or engaging in fraudulent activity.
3. Product Information
• Descriptions: We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that the information is free from errors, and we reserve the right to correct any inaccuracies.
• Availability: Our products are subject to availability. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time.
• Pricing: Prices for our products are subject to change without notice. We are not liable for any price discrepancies after the completion of your order.
4. Orders and Payment
• Order Acceptance: After placing an order, you will receive an email confirming the receipt of your order. This does not signify our acceptance of your order. We reserve the right to refuse or cancel any order.
• Payment: All payments must be made in full at the time of purchase. We accept Visa, Mastercard, Amex and Apple Pay. If your payment method is declined, your order will not be processed.
• Shipping and Delivery: Shipping times and delivery charges are subject to our Delivery & Returns Policy. Narrae is not responsible for any delays caused by third-party carriers.
5. Returns and Refunds
Please refer to our Delivery & Returns Policy for detailed information regarding product returns, exchanges, and refunds.
6. Intellectual Property
All content on the Narrae website, including text, images, logos, and designs, is the intellectual property of Narrae or its licensors. You may not reproduce, distribute, or otherwise use any content without our prior written permission.
7. Limitation of Liability
Narrae is not responsible for any damages arising from your use of our website or the purchase of our products. This includes, but is not limited to, direct, indirect, incidental, or consequential damages. In any case, our liability will be limited to the amount you paid for the product.
8. Governing Law
These terms are governed by and construed in accordance with the laws of the UAE, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the website shall be resolved in the courts located in the UAE.
9. Modifications to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. It is your responsibility to check this page regularly for updates.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@narraetowels.com
